Privacy Statement from Pompex
The Pompex’s company on whose website this Privacy Statement is posted (“Pompex”) is committed to providing you with excellent service for all of our products. We respect your right to privacy and have therefore developed this Privacy Statement to inform you about our privacy practices.
Privacy is of great concern to most users of the Internet and is a critical part of an enjoyable and satisfactory user experience. We at Pompex are acutely aware of and sensitive to the privacy concerns of our clients and other visitors to our website. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you give it to us.
Please note that our sites contain links to other sites. Pompex is not responsible for the privacy practices, privacy statements or content regarding these other sites or their operation.
Information We Gather from You
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it although please see the section on cookies as explained below. Under no circumstances do we collect any sensitive personal data including revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sex life.
If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
E-mail Request for Information - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you to provide you with additional information about our products or services. Upon registration, you will be asked to indicate your consent to such contact being made. Should you provide your consent, we may request additional personal information from you, such as your name and telephone number, to ensure we are able to satisfy your request.
Contract – If you choose to sign a contract for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address. Other products and services may require different or supplemental information from you in order to apply.
You will be informed at each information collection point what information is required and what information is optional. We only collect such information when you choose to supply it to us but see our section on cookies below.
We will only send you information on products and services if you have chosen to opt in to allow us to do so and you may at any time afterwards change this preference by choosing to unsubscribe via the link contained in our marketing e-mails (usually found at the foot of the e-mail) or by contacting our data protection compliance officer whose contact information is listed at the end of this policy.
When you enter this website, we collect your browser information (which typically includes browser type, version, host operating system, browser language and IP address).
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about your visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.
We only use temporary cookies. I if you are accessing our services our Website, our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window.
How We Use and With Whom We Share the Personal Information We Gather
When you supply any personal information to Pompex (e.g. for the supply of Pompex services or for more information on such services) we may have legal obligations towards you in the way we deal with that data. We will collect the information fairly, that is, we will explain how we will use it and tell you if we want to pass the information on to anyone else.
The information you provide to Pompex will be used for the following reasons, amongst others:
- to ensure that content from our site is presented to you in the most effective manner and to personalise your visit to our site;
- to enable us to continuously enhance our services, and, if requested, to provide to you information, products or services which we feel may be of interest to you;
- to occasionally carry out market research including internal analytical research which will enable us to constantly improve your experience on this website;
- to carry out actions or provide information or services requested by you;
- to carry out our obligations arising from any agreements that may have been entered into between you and us; and
- to notify you about changes to our services.
Retention of Data
We will ensure that all personal information supplied is held securely and in accordance with the legal obligations placed upon Pompex. In some circumstances it may be necessary to retain your personal information to deal with any disputes.
Your personal data will be stored on our backup and/or contingency system, which is kept in case of loss of data. It may be that where data is lost, the personal data held on you as part of our backup system is used to restore your account to its status before the loss of data. All personal data (including communication data) stored on the backup system shall be held in accordance with the legal obligations placed upon us. Our contingency service is also used in accordance with our obligations under local law in case required for recovery purposes.
Pompex may contact you for a number of purposes related to the delivery of the service for which you have signed up. For example, we may wish to provide you with password reminders or notify you that a particular service has been improved or suspended.
Sending you responses and updates
We generally respond to any e-mail questions, requests for product or service information and other inquiries that we receive. We may also retain this correspondence to improve our products, services and website and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products.
Facilitating the support, renewal and purchase of our products and services
We may use the information you submit to contact you to discuss the support, renewal and purchase of our products and services.
Disclosure of your information
No personal information will be disclose except information (suitably secured and protected by contractual arrangements) to service providers which assist it to operate its business. Further, Pompex may pass your personal information to third parties where there is a proposed sale or restructuring of Pompex.
Transfers of your Personal Data
When transferring your personal data to Pompex, this will be secured, depending on the service we provide, or we will use other suitable means to ensure the adequate safeguard of your personal data.
Our Security Procedures
We consider the protection of all personal information we receive from our website visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.